Shipping policy

Shipping Policy

Effective Date: July 14, 2026

Thank you for shopping with RovoKart. This Shipping Policy explains how we process and deliver orders placed through rovokart.shop.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • If there is a delay in processing your order, we will notify you using the contact details provided with your order.

Shipping Time

Estimated delivery times are:

  • Within Kerala: 2–5 business days
  • Other locations in India: 3–7 business days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, festivals, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any promotional offers for free shipping will be clearly indicated on the website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking details via email, SMS, or WhatsApp (where available).

Delivery

Please ensure that the shipping address and contact details you provide are accurate and complete.

If delivery cannot be completed because of an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-delivery.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery. Include your order number and clear photos of the package and product so we can investigate and resolve the issue.

Delayed Deliveries

While we strive to deliver orders on time, RovoKart is not responsible for delays caused by courier services, natural disasters, weather conditions, strikes, government actions, or other events beyond our reasonable control.

International Shipping

Currently, RovoKart ships only within India.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Website: rovokart.shop

Email: ruviasahammed@gmail.com

WhatsApp: +91 9562662658

Instagram: @rovo_kart